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Return and Refund Policy

Return & Refund Policy


Thanks for shopping at Royal-Epoxy.com.

If you are not entirely satisfied with your purchase, we're here to help.


Returns

  • You have 7 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Please note Royal-Epoxy is not responsible for return shipping fees, it is the responsibility of the buyer. 


Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are nonrefundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us

If you have any questions on how to return your item to us, contact us at support@royal-epoxy.com